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Mobile Banking

MOBILE BANKING
3 Ways to Access Your Account-On-the-Go
Mobile Banking is a free* feature for Online Banking users. After just a few minutes of setup, you'll start using your smartphone to:
 
  • Check account balances
  • View Transactions
  • Transfer funds
  • Pay bills and view Bill Pay history
  • View account alerts
  • Locate branches and ATMs
Mobile Web Banking Mobile Text Banking Mobile Apps
Online Banking functionality formatted for your phone Quick account information at your finger tips Recommended for best experience on iPhone®, iPad® and Android® phones.
  • Check balances
  • View history
  • Transfer funds
  • Pay bills
  • Locate branches and ATMs
Mobile Web FAQ
  • Check balances
  • View transaction history



Mobile Text FAQ
Visit the App store from your iPhone or Android smartphone. Then search for "Bank of Denver" Mobile Banking


Mobile App FAQ
*There are no additional fees to use Mobile Banking; however, carrier fees may apply depending on your phone's service plan. Check with your mobile carrier.
MOBILE DEPOSIT
Deposit paper checks from your Smartphone or iPad. {Available with the mobile banking app for iPhone, iPad and Android}

 

 

 

How to Setup Mobile Web Banking from Your Online Banking Account

 

• From a desktop PC, log onto your Bank of Denver Online Banking
• Click the "Options" tab
• Then, click on "Mobile Settings" tab
•  Complete preferences, including your mobile phone number, then click the "Submit" Button
•  Read Mobile Web Banking User Agreement, confirm settings information and click" Confirm" button
•  iPhone and Android users can install a custom app for Mobile Banking. Go to your phone's App Store and search "Bank of Denver Mobile Banking."
Mobile Banking Frequently Asked Questions

Mobile Web FAQ
Q: What is Mobile Banking?

Mobile Banking gives you access to your account that is specially-formatted for smartphones. While the layout is a bit different, the high functionality and industry-standard security protocols make it perfect for you on the go.
 

Q: Is there any fee for using Mobile Banking?

There is no charge for this feature on your account. However, your wireless service provider may charge you for data usage for Internet browsing. You must be able to browse the Internet to use our Mobile Banking. Contact your wireless service provider for more information.
 

Q: What do I need to use Mobile Banking?

To access Mobile Banking, you must have:

• An active checking, savings, CD, money-market or loan
• An Online Banking user ID and password
• A mobile device that supports web browsing functionality
• A wireless data plan with your mobile carrier (data charges from carrier may apply)
Q: Which of my accounts can I access?

You control which of your accounts can be enabled to access through Mobile Banking. Most accounts that you can see through Standard Online Banking can be accessed through Mobile Banking. These include any active Bank of Denver checking, savings, CD, money market and loan account.

Q: After I enroll, where do I point my smartphone browser?

www.tbodmobile.com

Q: How current is the balance and transaction information?

Your account information will be displayed in real time.

Q: Can I pay bills through Mobile Banking?

Yes. You can pay all the same payees that you have set up within Online Bill Pay. Online Bill Pay, and specific payees, must be set up through your standard account prior to initiating payments through Mobile Banking.

Q: Is it okay to save my Online Banking User ID and/or Password directly on my mobile phone?

NO. Never store your financial account numbers or account login information directly on your mobile device. If you ever lose your phone or have it stolen, take action immediately to deactivate Mobile Banking or Mobile Text Banking from that device. Users should also contact the bank, so we're aware of the incident.

Q: Can I transfer funds to an account at another bank?

No, currently you can only transfer funds via Mobile Banking between your accounts with us.

Q: What should I do if I lose my mobile phone authorized for Mobile Banking?

You should immediately deactivate Mobile Banking by logging into your account from a trusted desktop PC and deactivating your Mobile Banking settings. Also, you should contact your mobile service provider and ask them to suspend service on that device.

Security Tip: You should not store account numbers or login information on your mobile device at any time. Also, it's recommended that you restrict access to your phone through the password feature.

Q: Can I set up multiple users to use Mobile Banking for the same account?

No. For security purposes, only one mobile phone number can be configured to use Mobile Banking. However, a user may set up one mobile number for Mobile Banking, while setting up a different mobile number for Mobile Text Banking. For example, you could set up yourself to use Mobile Banking, while setting up your spouse as the designated user for Mobile Text Banking. Either way, the designated mobile phone numbers can be changed at any time.


Mobile Banking App FAQ
Q: Tell me about the Android and iPhone apps for Mobile Banking

The app is not required, but is recommended for Android and iPhone users. The app creates a user experience and page formatting that is specially designed for your type of phone. The app is free and, when installed, will create a visual shortcut icon on the phone's desktop that streamlines access to a customer's account login screen. Also, the Online Banking screens, functions, and display are formatted specifically to the smartphone device. You must pre-authorize your specific mobile device through your Online Banking account prior to accessing your account through your smartphone. Visit the App Store from your Android or iPhone smartphone. Then search for "Bank of Denver Mobile Banking." Follow directions to download and install the free app. Once installed you'll see the shortcut icon right on your phone's desktop.

Mobile Text Banking FAQ
Q: What is Mobile Text Banking?

Mobile Text Banking enables you to send a short, coded text message to us and instantly retrieve your current account balance and recent transactions. There is no need to browse the Internet or even go through a log-in process. Since you pre-authorize your designated mobile device, it's a fast, safe way to get current account information.
 

Q: How do I set it up?
• From a desktop PC, log onto your Online Banking account
• Click on the "Options" tab Then, click on "Mobile Settings" tab
• Then, click on "Web Text Settings" option
•  Complete preferences, including your mobile phone number, then click the "Submit" button
•  Read the Mobile Banking Agreement, confirm settings information, and click "Confirm" button

 

Q: Is there any fee for using Mobile Text Banking?

There is no charge for this feature. However, your wireless service provider may charge you for text/SMS messaging. You must have a mobile device capable of receiving and sending text messages. Contact your wireless service provider for more information.

Q: What do I need to use Mobile Text Banking?

To access Mobile Text Banking, you must:

  • Have an active checking, savings, CD, money-market, loan account with us
  • Be enrolled in Online Banking for your account
  • Have a mobile device that is capable of sending and receiving text messages
  • Have a text/SMS messaging plan with your mobile carrier (separate charges from carrier may apply)
Q: Which of my accounts can I access?

You control which of your accounts can be enabled to access through Mobile Banking. Most accounts that you can view through standard Online Banking can be viewed through Mobile Banking. These include any active checking, savings, CD, money-market, and loan account.

Q: Is it okay to save my Online Banking User ID and/or Password directly on my mobile phone?

NO. Never store your financial account numbers or account log-in information directly on your mobile device. If you ever lose your phone or have it stolen, take action immediately to deactivate Mobile Banking or Mobile Text Banking from that device.

Q: How current is the balance and transaction information?

The account information displayed in Online Banking is in real time.

Q: What should I do if I lose my mobile phone authorized for Mobile Banking?

You should immediately deactivate Mobile Banking by logging into your account from a trusted desktop PC and deactivating your Mobile Banking settings. Also, you should contact your mobile service provider and ask them to suspend service on that device.

Security Tip: You should not store account numbers or login information on your mobile device at any time. Also, it's recommended that you restrict access to your phone through the password feature.

Q: Can I set up multiple users to use Mobile Text Banking for the same account?

No. For security purposes, only one mobile phone number can be configured to use Mobile Text Banking. However, a user may set up one mobile number for Mobile Banking, while setting up a different mobile number for Mobile Text Banking. For example, you could set up yourself to use Mobile Banking, while setting up your spouse as the designated user for Mobile Text Banking. Either way, the designated mobile phone numbers can be changed at any time.

Q: What are the Text Commands?

Bal = All Account Balances
Bal Acct Name = Single Account Balance
Hist = All Accounts Recent Activity
Hist Acct Name = Single Acct Activity
Help = Commands
Stop = Cancel